Question 1

What is ai2?

Accepted Answer

ai2 is a design system built to be read by people and by agents. The open core is 51 components under the MIT licence, each with a full variant, tone and size matrix, driven by a single token file. Paid tiers add composed blocks, premium themes, design-tool surfaces and a licensed registry as each one ships.

Question 2

How is this different from shadcn/ui?

Accepted Answer

It is compatible with shadcn, not a replacement for it. You install with the same CLI and the code lands in your repository the same way. What ai2 adds is a disciplined axis contract (variant, tone, size, and a few more where they are meaningful), one-file theming that regenerates both modes at once, and metadata rich enough that an agent can pick the right component without guessing.

Question 3

Do I need to know shadcn to use ai2?

Accepted Answer

No. If you have used the shadcn CLI you will feel at home immediately, but the installation guide starts from an empty project and does not assume any prior setup.

Question 4

Is the open core really free?

Accepted Answer

Yes. All 51 core components, the token system, the docs and the llms.txt index are free and MIT licensed, and they stay that way. There is no trial, no sign-up and no feature that expires.

Question 5

What does agent-native actually mean here?

Accepted Answer

Three concrete things. Every registry item carries a description that spells out its variant matrix and intended use, so an agent reads capability instead of inferring it. The whole surface is indexed in llms.txt for tools that just read text. And the registry answers MCP calls, so an agent can search and install without a human pasting snippets.

Question 6

Which frameworks does ai2 support today?

Accepted Answer

React and Next.js today. Starters for Vite, Base UI and Radix are assigned to the paid tiers and are still being prepared, so they are listed as planned rather than available.

Question 7

Does the code end up in my repository?

Accepted Answer

Yes. The CLI copies the component source into your project, rewrites the imports to your alias and installs the dependencies. From that moment the file is yours to edit; there is no runtime package sitting between you and the markup.

Question 8

How accessible are the components?

Accepted Answer

They are built on Radix primitives, every interactive element carries a visible focus ring, animations respect reduced-motion, small controls get an enlarged hit area, and contrast is measured in both themes rather than eyeballed. Accessibility is treated as ongoing work, and the current conformance statement lives at /legal/accessibility.

Question 9

Where should I start?

Accepted Answer

Open /docs/installation, add the registry to your components.json, then install a single component to see the shape of it. The component catalogue at /components shows every piece live before you install anything.

Question 10

Which licence covers what?

Accepted Answer

Two licences run side by side. The open core is MIT: use it, modify it, ship it commercially, no fee. The premium material in Pro and Ultimate is governed by a separate commercial licence. The full text of both is at /legal/license.

Question 11

What is a seat, and how many do I need?

Accepted Answer

A seat is one individual person who installs, edits or builds with the paid material. Pro is a single seat, for a solo maker. Ultimate covers up to ten people working with it at the same time. Count the people who touch the source, not the machines they use.

Question 12

Do seats limit how many projects I can build?

Accepted Answer

No. Projects and end products are unlimited on every tier. Seats count people; they never cap the work you deliver.

Question 13

Can I use ai2 in client work?

Accepted Answer

Yes. The commercial licence covers an unlimited number of personal and commercial end products that you, your employer or your clients control, and you may adapt the material to fit each one.

Question 14

What am I not allowed to do?

Accepted Answer

You may not redistribute, resell or sublicense the premium source as a template, starter or component library, publish it where others can obtain a working copy without buying their own licence, or use it to build a product that competes with ai2. Attribution notices inside the files have to stay intact.

Question 15

Is it a lifetime licence?

Accepted Answer

Yes. Pro and Ultimate are one-time purchases with lifetime access to the tier you buy, and the versions released while your licence is active stay yours to use indefinitely. Each new surface assigned to your tier lands for you as it ships.

Question 16

Can I move a seat to someone else?

Accepted Answer

Yes. You may reassign a seat when somebody joins or leaves, as long as the number of people using the material at any one time stays within your plan.

Question 17

Do you monitor how many seats we actually use?

Accepted Answer

No. The premium material is delivered as downloadable source, so there is no automatic monitoring and no phone-home. The seat limit is a term of the licence you agree to keep to in good faith, and we may ask you to confirm your seat count on reasonable notice, at most once a year.

Question 18

We need more than ten seats. What then?

Accepted Answer

Get in touch through /contact with the size of your team and we will tell you what we can do. There is no published tier above Ultimate today, so this is a conversation rather than a checkout button.

Question 19

How do I buy Pro or Ultimate?

Accepted Answer

Pick a tier on /pricing and complete checkout. Both are one-time purchases. Your licence key is emailed to you and unlocks the portal at /license, where your downloads are listed.

Question 20

Who am I actually buying from?

Accepted Answer

Your purchase is made through Polar, our merchant of record. Polar is the seller of record for the transaction: it handles your card details, calculates and remits any applicable tax, issues your receipt and processes refunds. BEY AGENCY LTD is the licensor of the software and never sees your card details.

Question 21

Is this a subscription?

Accepted Answer

No. There is no recurring charge, no seat-based billing and no usage metering. You pay once for the tier and keep it.

Question 22

Do the prices include tax?

Accepted Answer

Prices are shown in USD and exclude tax. Because Polar acts as merchant of record, any VAT or sales tax that applies where you are is calculated and added at checkout, so the total can be a little higher than the listed price. Business buyers can enter a VAT ID at checkout where it applies.

Question 23

What is the founding price?

Accepted Answer

A real, locked-in early rate rather than a fake strike-through. Pro is $99 against a planned $149, and Ultimate is $249 against a planned $399. Buy at the founding rate and you keep it for the tier you own, future surfaces included.

Question 24

Can I get a refund?

Accepted Answer

A paid licence unlocks its downloadable content immediately, so we do not offer change-of-mind refunds once your access has begun. As merchant of record, Polar may still issue a refund at its own discretion. If the content is faulty or not as described, your statutory rights apply in full. The detail is at /legal/refund.

Question 25

Can I upgrade from Pro to Ultimate later?

Accepted Answer

That is the plan. The tiers are cumulative, so an upgrade is meant to cost the difference rather than the full price again. Contact us when you want to move up.

Question 26

Will I get an invoice for my company?

Accepted Answer

Yes. Polar issues the receipt and invoice for the transaction and makes them available in its customer portal, with your VAT ID on it where you provided one.

Question 27

My licence key has not arrived. What now?

Accepted Answer

Check the inbox of the address you used at checkout, including spam. The key is sent the moment the purchase completes. If it is genuinely missing, message us through /contact with the email you paid with and we will sort it out.

Question 28

How do I get help?

Accepted Answer

Use the form at /contact, or email hello@ai2.design. Both reach the same small team. Include what you installed, what you expected and what happened; it saves a round trip.

Question 29

What support does each tier get?

Accepted Answer

Free users get best-effort support. Pro gets standard support and Ultimate gets priority, meaning paid tiers are answered before free ones. Ultimate also gets roadmap input.

Question 30

How quickly will you reply?

Accepted Answer

We do not publish a service level agreement, because we are a small team and we would rather not promise a number we cannot always hold. In practice we work through the queue by tier and aim to answer within a few business days.

Question 31

Where do I report a bug?

Accepted Answer

Through /contact. The product repository is not public today, so there is no public issue tracker to file against. A short reproduction, your framework version and the component name are enough for us to act on.

Question 32

Can I request a component or a feature?

Accepted Answer

Yes. The public roadmap at /roadmap accepts votes, and that is the fastest way to signal what matters. Ultimate includes direct roadmap input on top of that.

Question 33

Do you run a Discord or a public community?

Accepted Answer

Not yet. A public issue tracker and a community channel are planned alongside our open launch, but neither exists today and we would rather say so than link you to an empty room. Until then, support runs through email and the contact form.

Question 34

Do you take on custom design or build work?

Accepted Answer

That sits outside the licence and is not part of what you buy here. If you have something bigger in mind, write to us through /contact and we will tell you honestly whether we can help.

Question 35

My licence key is not being recognised.

Accepted Answer

Paste the key exactly as it appears in your purchase email, with no trailing spaces. The portal at /license checks it live against your licence, so a rejected key usually means a typo or a refunded order. If neither applies, contact us with the email you paid with.

Question 36

What language is support in?

Accepted Answer

English. The site, the docs and the component metadata are all in English, and support follows the same.

Question 37

Can I download the Figma kit today?

Accepted Answer

No. The Figma kit is in preparation and has not been delivered yet. It is listed on the public roadmap and is assigned to the paid tiers, which is why the pricing matrix marks it as planned rather than available.

Question 38

What is the kit meant to be?

Accepted Answer

The goal is to let you design against the same variables that drive the code, so a decision made in Figma and a decision made in the token file describe the same system instead of drifting apart.

Question 39

Will it use Figma variables, in both modes?

Accepted Answer

That is the intent. The whole reason for building it around variables rather than static styles is so light and dark come from one source, the way tokens.json already generates both modes for the code.

Question 40

Which tier will include it?

Accepted Answer

It is assigned to Pro, and Ultimate includes everything in Pro. If you hold either licence when it ships, it lands for you at no extra cost.

Question 41

When will it ship?

Accepted Answer

We are not giving a date. We have shipped dates we missed before and we would rather show the status honestly on /roadmap than put a month on a page and quietly move it.

Question 42

Do I need the kit to use ai2?

Accepted Answer

No. The code, the docs and the theming pipeline are complete and independent of it. The kit is for teams who design in Figma before they build; nothing in the component library waits on it.

Question 43

Will the kit stay in sync with the code?

Accepted Answer

That is the point of building it on the same token source. We are not going to pretend the sync will be automatic on day one, but the shared source is what makes keeping it aligned realistic.

Question 44

How will I get it once it ships?

Accepted Answer

Through the licence portal at /license, alongside your other downloads, and we will email licence holders when it lands.

Question 45

Can I see a preview now?

Accepted Answer

There is nothing to show that would be honest to call a preview. The overview at /pro/figma explains the direction, and you can join the waitlist there to hear the moment it is real.

Question 46

Is there an ai2 Figma plugin?

Accepted Answer

No. There is no ai2 plugin in the Figma community, and there is no plugin on our public roadmap today. We would rather tell you that plainly than let you search for something that does not exist.

Question 47

Why have you not built one?

Accepted Answer

Because the problem a plugin usually solves, getting tokens into Figma, is something we are solving with variables in the Figma kit instead. Shipping a plugin as well would mean maintaining a second path to the same destination, and we are a small team.

Question 48

So how do design tokens reach Figma?

Accepted Answer

The planned route is the Figma kit, built on Figma variables that mirror tokens.json. Until that ships, the token values are published in the theming guide at /docs/theming and in the token file itself, so they can be mapped by hand or with a tool of your choice.

Question 49

Will you ever build a plugin?

Accepted Answer

We are not committing to it. If enough people ask for it, it goes on the public roadmap like anything else, and you will see it there before you see it announced anywhere.

Question 50

Can I request one?

Accepted Answer

Yes, and it is worth doing. Vote and comment on /roadmap, or write to us through /contact. Real demand is what moves an item from an idea to a column on that board.

Question 51

Are there third-party plugins that work with ai2 tokens?

Accepted Answer

General-purpose token import plugins exist in the Figma community and some of them can read a token file. We do not maintain, test or endorse any of them, so treat that path as your own call rather than a supported route.

Question 52

Does not having a plugin hold me back?

Accepted Answer

For building, no. The component library, the docs, the CLI and the MCP registry are complete without it. The gap is only felt in the design half of the workflow, which is exactly what the Figma kit is being built to close.

Question 53

Where can I follow this?

Accepted Answer

The public roadmap at /roadmap is the single place we track it. If a plugin ever becomes real work, it appears there first.

Question 54

Is the theme generator available?

Accepted Answer

Partly, and the split matters. The accent dialer at /tools/theme-generator is live and free right now. The full generator, with mode, base colour, style, typography and a complete token editor, is still in preparation.

Question 55

What can I actually do today?

Accepted Answer

Open /tools/theme-generator, move the sliders, and watch real ai2 components repaint as you go. It is not a swatch preview: those are the actual components, and the export updates live with them.

Question 56

What will the full generator add?

Accepted Answer

The intended flow is to pick mode, base colour and style up front, then tune brand, surfaces, semantic tones and type in oklch with both modes side by side, judge the result on real sections rather than swatches, and copy the setup into your project in one click.

Question 57

Is it free?

Accepted Answer

The accent dialer is free today and needs no account. The full generator is assigned to the paid tiers, which is why the pricing matrix lists it as planned for Pro and Ultimate while showing the dialer as free.

Question 58

Do I need an account or a licence to use the dialer?

Accepted Answer

No. There is nothing to sign up for and nothing to unlock. Open the page and use it.

Question 59

Can I use my own brand colour?

Accepted Answer

Yes, that is the whole point. Values are handled in oklch, which is what lets a single brand decision produce a ramp that stays legible in both light and dark instead of collapsing in one of them.

Question 60

What exactly does the export give me?

Accepted Answer

The ai2 token setup for your project, ready to paste. It drives the same variables the components read, so the system arrives already wearing your theme rather than needing a pass of overrides afterwards.

Question 61

Will my theme carry into Figma or Framer?

Accepted Answer

That is the direction we are building in, since all of these surfaces are meant to read one token source. It is not delivered yet, so treat it as intent rather than a feature you can use today.

Question 62

When does the full generator ship?

Accepted Answer

No date. Its status lives on /roadmap, and you can join the waitlist on the theme generator page to be told when it is real.

Question 63

What is the Extractor?

Accepted Answer

A free tool at /extractor. You give it the address of a public web page, we load that page in a headless browser and hand back the design characteristics we can observe: the colour and type scales, spacing, an accessibility read and the page metadata. It is a way to study how a site is built, not a way to copy it.

Question 64

Is it free, and do I need an account?

Accepted Answer

It is free and there is nothing to sign up for. There is no paid tier and no paid API for the tools today. If that ever changes, separate terms would be shown to you before any charge, and the current terms are at /legal/tools.

Straight answers, including the nos.

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